Changing the Conversation: The 17 Principles of Conflict - download pdf or read online

By Dana Caspersen

ISBN-10: 0143126865

ISBN-13: 9780143126867

The seventeen key ideas for reworking conflict—in a gorgeous package deal from the author of The forty eight legislation of Power

From Joost Elffers, the packaging genius at the back of the large New York occasions bestsellers The forty eight legislation of Power, The 33 innovations of War, and The paintings of Seduction, comes this worthwhile handbook that teaches seventeen basics for turning any clash into a chance for progress. superbly packaged in a photograph, two-color format, altering the dialog is written through clash specialist Dana Caspersen and is full of real-life examples, spot-on suggestion, and easy-to-grasp routines that show transformative how one can get away of damaging styles, to create invaluable discussion in tricky occasions, and to discover long-lasting suggestions for conflicts. certain to declare its position subsequent to Getting to Yes, this consultant might be a go-to source for resolving conflicts.

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Changing the Conversation: The 17 Principles of Conflict Resolution by Dana Caspersen

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